Poliklinika DermaPlus
Under our open methodology this clinic scores 81.8/100 on structural verification: physician certification, licences, facility and legal-entity traceability, identifier disclosure and advertising honesty.
Rank #5 of 13 ranked clinics · last checked 18 September 2026
- Specialist-led
81.8/100
coverage 100% (threshold 75%)
Summary
Dermatology polyclinic in Zagreb offering aesthetic dermatology alongside general and paediatric dermatology. Founding physician named with role and tied to this address; specialist certification and licence found in the national physician register under this name; facility and legal-entity records matched in official registers.
Axis by axis
rubric value 1–5 · ? could not verify (no points, not a negative finding) · — not applicable: this country has no register of that class · OFF official register · SEC secondary source
| Axis | Finding (rubric anchor) | Value | Source class | Weight | Checked |
|---|---|---|---|---|---|
| M1 | Specialist certification of the responsible physician Found, status current; the registered specialty matches what this physician advertises. Physician found in the national register, active status, with a licensed area matching the advertised dermatology segment. [hlk] |
OFF | 26 | 2026-08-29 | |
| M2 | Identifiability of the responsible physician Physician(s) named with role and tied to this address. |
SEC | 16 | 2026-08-29 | |
| M3 | Basic medical licence Matched by name (surname stem and given name or initial; a second identifier where the name is ambiguous). Matched by name in the national physician register; the clinic does not publish the licence number. [hlk] |
OFF | 8 | 2026-08-29 | |
| M4 | Facility registration Record found: name, address and status match. Facility name and address matched in the national healthcare-provider register. [nrpzz] |
OFF | 10 | 2026-08-29 | |
| M5 | Legal-entity traceability The clinic names the legal entity or the responsible person in its legal notice and the record is found by name; or the number the clinic publishes leads to an entity with a different name that is tied to this location by the same address or the same responsible person. Legal-entity name and registration numbers published on the clinic’s own site and matched in the commercial-court register, active status. [v1.3 2026-09-22: the number is not printed on the clinic pages (audit not_published); the clinic names the entity — matched by name] [privacy-page] [sudreg] |
OFF | 8 | 2026-09-22 | |
| M6 | Self-disclosure of identifiers Partial, without issuers. Legal-entity registration numbers published with issuer named; no physician licence number published. [privacy-page] |
SEC | 10 | 2026-08-29 | |
| M7 | Advertising honesty Systematic superlatives; systematic safety promises without an absolute; absolutes about the past (success rates, “no infection since …”, satisfaction figures, “we guarantee your satisfaction”); comparisons with surgery. Soft superlatives recur in the clinic's own text across two pages (about page 'vrhunsku stručnost i profesionalnost'/'Priznanje za izvrsnost ... među najbolje liječnike u Hrvatskoj'; home page 'najbolje potrebne skrbi'); no guarantee-class statement found. [onama-page] [homepage] U našem radu važan nam je individualizirani i sveobuhvatni pristup pacijentu uz vrhunsku stručnost i profesionalnost u radu. |
SEC | 12 | 2026-09-18 | |
| M8 | Cross-locale consistency All load-bearing fields agree. Mechanical comparison of 2 language fronts (hr, en) on 2026-09-18: every matched physician name, phone number and published number appears on every front. [fronts] |
SEC | 5 | 2026-09-18 | |
| M9 | Patient documents Four. Consent and risk disclosure and a complaint route are published; no explicit aftercare or revision policy found. [patient-rights-page] |
SEC | 5 | 2026-08-29 |
Score ceilings
No ceiling applies. We never apply one on 'not found' alone.
Holds
No hold on this profile.
Inclusion policy
Four mechanical conditions. The first three decide whether a clinic is listed at all; the fourth decides whether it can be scored.
| Identifiable: live public surface + working in-country contact | verified yes [onama-page] |
|---|---|
| Provides the service itself (not an aggregator, booking site or tour packager) | verified yes [onama-page] |
| In scope: the intervention is performed by a physician | verified yes [onama-page] |
| Names a responsible physician | verified yes [onama-page] |
Who is responsible
Named physicians and the legal entity, as published and as matched in the registers. A missing number is a statement about disclosure, not about licensing.
| Physician | Role | Register ID |
|---|---|---|
| prim. dr. sc. Lena Kotrulja, dr. med. [team-page] [onama-page] | Specialist in dermatology and venereology, subspecialist in paediatric dermatology; founder and director | not published |
| izv. prof. dr. sc. Suzana Ožanić Bulić, dr. med. [team-page] | Specialist in dermatology and venereology, subspecialist in paediatric dermatology | not published |
| prim. dr. Davorin Lončarić, dr. med. [team-page] | Specialist in dermatology and venereology, subspecialist in dermatological oncology | not published |
Legal entity: Poliklinika DermaPlus za dermatologiju i venerologiju · MBS 080940607 / OIB 09891009026 [privacy-page] [sudreg]
Scope and procedure segments
Clinic focus: aesthetic in general clinic (focus adjustment -2) [homepage]
- Rhinoplasty: verified no
- Breast surgery: verified no
- Liposuction & body contouring: verified no
- Hair transplant: verified no
- Injectables: verified yes →
- Medical weight loss: verified no
What we could not verify
Every applicable axis holds a sourced value.
Contact details
| Website | https://poliklinika-dermaplus.com/ |
|---|---|
| Phone | +385 1 4819 504 |
| Address | Kaptol 25, 10000 Zagreb |
| City | Zagreb |
For identification only; details change — verify with the clinic directly.
Sources
| ID | Source | Class | What it supports | Accessed |
|---|---|---|---|---|
| team-page | https://poliklinika-dermaplus.com/o-nama/dermatologija-i-venerologija/ | clinic's own site | physician names, roles, specialties | 29 August 2026 |
| onama-page | https://poliklinika-dermaplus.com/o-nama/ | clinic's own site | physician name, role, founder/director status, address tie, advertising quote | 29 August 2026 |
| segment-page | https://poliklinika-dermaplus.com/djelatnosti/dermatologija-i-vener… | clinic's own site | aesthetic dermatology menu incl. Botox and dermal fillers | 29 August 2026 |
| homepage | https://poliklinika-dermaplus.com/ | clinic's own site | service overview | 29 August 2026 |
| patient-rights-page | https://poliklinika-dermaplus.com/prava-pacijenta/ | clinic's own site | informed consent, risk disclosure, complaint/damages route | 29 August 2026 |
| privacy-page | https://poliklinika-dermaplus.com/pravila-zastite-privatnosti/ | clinic's own site | legal-entity name, MBS, OIB, address | 29 August 2026 |
| hlk | https://hlkhr.powerappsportals.com/imenik-lijecnika/ | official register | POST /_services/entity-grid-data.json/<guid> search="Kotrulja" — Lena Kotrulja HR152743, licensed area "dermatologija i venerologija, pedijatrijska dermatologija", statecode/statuscode Aktivno | 29 August 2026 |
| nrpzz | https://www.hzjz.hr/wp-content/uploads/2026/05/Popis_pruzatelja_NRP… | official register | xlsx row: POLIKLINIKA DERMAPLUS ZA DERMATOLOGIJU I VENEROLOGIJU, GRAD ZAGREB, ZAGREB, KAPTOL 25 | 29 August 2026 |
| sudreg | https://sudreg.pravosudje.hr/ords/r/esudreg/public/pretraga-subjekata | official register | POST wwv_flow.accept P1_NAZIV=DERMAPLUS P1_OPERATOR=contains — Poliklinika za dermatologiju i venerologiju, alergologiju i kliničku imunologiju i pedijatriju DermaPlus, MBS 080940607, OIB 09891009026, TS Zagreb, Aktivan, Zagreb, Kaptol 25 | 29 August 2026 |
| fronts | https://poliklinika-dermaplus.com/ | clinic's own site | language fronts compared mechanically for M8 — hr: https://poliklinika-dermaplus.com/ | en: https://poliklinika-dermaplus.com/en/ | 18 September 2026 |
Change history
| Date | Change |
|---|---|
| 22 September 2026 | axes.M5: 5 → 4 (Methodology v1.3 (owner rulings 2026-09-22) — § F rule 6 — the number is not printed on the clinic pages (audit not_published); the clinic names the entity — matched by name) |
| 18 September 2026 | axes.M7: null → 3 (Re-run against clinic site (v1.2 pass 1): fresh lexicon scan of home and about pages.) |
| 18 September 2026 | axes.M7: 4 → null (Citation re-check: quote not found at https://poliklinika-dermaplus.com/o-nama/ (quote not found); cell degraded to could-not-verify.) |
| 17 September 2026 | axes.M8: null → 5 (Mechanical cross-locale comparison (methodology v1.1, item 9).) |
| 29 August 2026 | Initial collection. |
Correction or right of reply
Corrections are applied with a source link and logged publicly. A clinic statement without a source is published next to the data; the score does not change.